Terms & Conditions

The Stock Room Terms & Conditions

By registering with TheStockRoom.ca or any of its associated domains you acknowledge that you have read, understood and agree to all of the terms, conditions, rules and regulations stated below and anywhere else within this website without reserve or modification.

You certify that all of the information you have provided to The Stock Room on your registration is genuine, truthful and accurate and you undertake to update and maintain the accuracy of these registration details. If information is deemed to be false, your account will be suspended.

Please ensure your chosen username is appropriate and may not be considered offensive in any way. If we feel your username is unsuitable in any way, your account will be removed and you must register under a new username.

YOUR BID IS YOUR CONTRACT.

All auction items are payable in person, upon pickup, or online, in advance via PayPal/Credit Card. As of now, all auctions are local pickup, unless otherwise arranged. Items can be paid for via cash, debit, credit, or etransfer. A PayPal account is not required for PayPal payments. All items purchased on or before Sundays by 11:59 pm must be paid for and picked up by the upcoming Saturday at 6pm. If an item is not paid for and picked up by the Saturday deadline, your items will be forfeit and your account may face suspension or permanent termination. We are reasonable so please contact us for exceptions. If you require more time, a full payment must be made to ensure your items are not re-listed and account not suspended. Shippable items and fixed priced items will be added shortly.

All items must be removed from our premises within the payment/pickup deadlines, unless agreed upon by TheStockroom.ca.

If you have won an auction item or items that you no longer wish to buy (buyer's remorse), we do allow members to cancel their purchase(s) by paying a restocking fee for each lot they want cancelled(unless stated otherwise in listing comments). This fee is 10% of the sale price of the item(s) being restocked, plus taxes. This fee must be received and staff must acknowledge its receipt before any removal and payment deadlines pass.

TheStockRoom offers a 30 day warranty on items that are NOT being sold "AS IS". "AS IS" items are sold without warranty, and will be clearly marked on the item listing. The item's description is nothing more than a general opinion of the item and is not intended as an official appraisal of value or functionality based totally on the visual appearance of the item. TheStockRoom does not warrant that products descriptions or other contents of our website are accurate, complete, reliable, current or error free. If a product offered by TheStockRoom itself is not as described, your sole remedy is to return it in its original condition. If such an instance occurs, you must contact us within 30 days of receipt of item in order to obtain approval for a return/exchange. We will not consider returns on items that are assembled, used or missing the packaging the item(s) were sold with. Contact us if you have issues prior to assembling. This does not include or extend to damage caused by or during the shipping process. Our warranty covers repair or replacement of malfunctioning parts, and on the occasion where we are not able to correct the item, a refund or store credit will be given at the sole discretion of our management staff. We take return fraud very seriously and take every measure to protect ourselves. All returns are at the discretion of management and if a return is consideref abusive of our policies, it will be rejected and buyer may be banned from our auctions. If a buyer commits return fraud (swapping items) the buyer will be permanently banned and a police report may be filed.

Any items/auctions that are subject to additional terms and conditions will be disclosed by TheStockRoom in a timely and upfront manner and will be enforced accordingly.

Additional terms and condition per auction event may be in place that can supersede these general terms and condition outlined here. They will be clearly outlined on auction event pages.

Malicious, false and non-paying buyers / bidders (anyone who bids or are high bidder on items but have no intention of completing the transaction) will have their privileges revoked and account permanently banned and mischief charges may be filed with law enforcement. You must be at least 18 years old to register or use any service provided by TheStockRoom. If you use this site, you are responsible for maintaining the confidentiality of your account and password and restricting access to your computer and you agree to accept responsibility for all activities that occur under your account and password.

All content included on this site such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software is the property of TheStockRoom.ca or its contents suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of TheStockRoom.ca with copyright authorship for this collection by TheStockRoom.ca and protected by international copyright laws.

Most items listed and sold by TheStockRoom are from shipping and courier companies. However they can be the result or consignments of private and governmental agencies and institutions which have legal right to commit to sale these items. These things could be considered as recovered, abandoned, refused, undeliverable, seized, forfeited, or as found, and should be considered "used" unless otherwise noted. TheStockRoom is not privy to the specifics of any items committed to sale and will not release any information or item if contacted. TheStockRoom will not respond to inquiries or claims from any individual or company. All items committed to sale have been subject to due diligence either by the seller or a known third party and are legally held and committed to sale under various federal and provincial regulation and legislation. All items sold by TheStockRoom are subject to tax legislation pursuant to tax laws of Ontario and other Canadian provinces. All taxable items picked up at our Toronto warehouse will be charged HST. All taxable items that are shipped to the customer will be charged taxes according to their destination as per provincial and federal tax laws. We try our very best to accurately describe and present each item with a description and clear pictures, however we cannot provide the type of information a buyer might expect from a manufacturer or retail website. We encourage personal inspection of items when verification of specific details is required by the bidder. The description provided is a general overview and should not be considered thorough. Don’t assume any information or functionality based solely on the brief description and pictures provided. It is the bidders / buyers obligation to ensure that the item is appropriate and suitable for its’ intended or manufactured use. TheStockRoom is an unauthorized re-seller of goods. Items sold at TheStockRoom are not covered by any manufacturer's warranties. TheStockRoom and her associated companies are not responsible for any deficiencies or faults of any type regardless of the circumstances. It is the bidder / buyers’ sole responsibility to ensure that item is free from faults, defects, recall, or any other hazard or revocation as provided in the Canada Consumer Product Safety Act (CCPSA) regardless of statements or claims that are made directly or indirectly by the seller.

These terms and conditions which govern your visit to TheStockRoom may be changed by us along with the content of this site at any time. If any of these terms and conditions is deemed invalid, void or for any reason unenforceable that term or condition shall be deemed severable and shall not affect the validity or enforceability of any remaining terms and conditions.

The Stock Room reserves the right to cancel, refuse, disqualify, or delete any auction, bid, bidder, buyer or registrant at any time with or without cause.